EmFinders is an emergency locating system that is triggered by the caregiver (not the missing person), and provides critical information for the recovery of a missing person.
The EmFinders EmSeeQ device is designed to help persons with intellectual disability, mental illness, brain injury and medical impairments (like Alzheimer’s disease, Down syndrome or autism) who are at risk of becoming disoriented and lost.
The EmFinders EmSeeQ device provides caregivers with peace of mind, knowing that law enforcement can quickly locate and recover their loved one should that person wander and become lost. Law enforcement benefits from the EmFinders EmSeeQ device by simplifying and expediting the process of locating a missing person. Senior communities benefit because they can protect their residents and reduce liability risks, while providing residents with maximum personal freedom.
The EmFinders EmSeeQ device is less than the cost of a typical cell phone with a minimal monthly service plan (less than $225.00 a unit and about $25 per month).
The EmFinders EmSeeQ is a small, watch-like, wireless device without buttons or a screen and is under the secure and remote control of the EmFinders operation center. The EmFinders EmSeeQ device is worn by individuals with medical impairments like autism, Down syndrome or Alzheimer’s disease. The device can only be activated at the request of the caregiver. Once activated, the device places a call and provides its location to an E-9-1-1 operator via the cellular network just as a standard cell phone would. The EmFinders system does NOT use GPS. Instead it uses triangulation through the cellular network to accurately determine a person’s location, including in buildings or environments that would typically interfere with GPS locators.
Caregivers/communities receive continuous over-the-air coverage which keeps the device working all the time. They also receive critical operations monitoring to ensure the battery is charged as needed and critical updates if the battery falls below a certain threshold of charge. Additionally, this service makes available the 24-hour, 7-days-a-week Emergency Center and our customer care center. Over-the-air system updates are provided as well.
Parents and caregivers who are concerned about the possibility of the wearer removing the device can purchase an EmFinders EmSeeQ with secure band. Removing the secure band from one's wrist requires the use of two hands, therefore the help of a parent or caregiver is necessary.
The EmSeeQ meets the IPX7 standard for water resistance. This means that it is designed to withstand submersion in one-meter (~3 ft.) of water for up to thirty (30) minutes. This standard allows the wearer to shower or bathe without risk of water damage to the unit. However, the unit is not designed to be worn when swimming or diving due to the potential depth and duration of the activity, as well as the variations in the chemical composition of pool water.
The battery must be charged at least once per week, for about 2 hours (until the red charging light blinks green - see user guide for details). However, under certain conditions related to the cellular network in your location, the EmSeeQ may have to be charged more often. In order to avoid a low battery situation, EmFinders recommends that you charge the battery twice per week (e.g., Wednesday and Sunday).
The battery indicator lights on the device do not normally illuminate unless the EmSeeQ is on the charger. If the EmSeeQ is not on the charger and the indicator lights are blinking red (once every 9 seconds), then the EmSeeQ is in need of immediate charging. A low battery alert also will be sent to EmFinders. If you observe that the red indicator light regularly blinks in fewer than 7 days, then adjust the charging cycle accordingly.